On Thursday, September 17, Kent District Library will launch an exclusive new KDL catalog. The new catalog allows KDL to offer better customer service, such as integrated access to the library’s significant digital collection, an improved searching experience, and more user-friendly policies, including increasing the number of holds allowed on physical items from 15 to 25 and allowing customers to renew material up to three times if there are no holds.
“For the library to make the significant service improvements our customers want and that the library promised to them during the 2014 millage campaign, KDL needs to offer an improved catalog experience,” says Lance Werner, KDL Executive Director.
KDL will continue to be a member of the Lakeland Library Cooperative but will no longer participate in the shared catalog. Only KDL-owned material will appear in the new KDL catalog and KDL material will no longer be displayed in the LLC catalog. By exclusively managing our catalog, KDL can offer improved service to LLC and GRPL member library cardholders, who may use the KDL catalog to select a KDL branch as their “home” library and place up to 15 holds on physical items.
As we prepare for our new catalog, there will be some temporary service disruptions. Specific information, including important dates and a list of Frequently Asked Questions is available on the KDL website here. After reading our FAQ, please pose any questions you may have as a response to this blog, or call us at 616-784-2007.
Posted by: Heidi