KDL Blog ‘Uncategorized’ Category

Phone System Currently Unavailable

Friday, February 21st, 2014

Ask KDLThe phone system in our Patron Services department is currently unavailable. If you call our main number (616-784-2007), you will hear a message stating that the library is closed and asking you to leave a voice mail. Don’t worry — we are open, and we will be monitoring and responding to voice mails when the system is restored. Or you can contact us via our Ask KDL email and online chat options.

We apologize for any inconvenience this may cause and hope to be back up & running again soon.

UPDATE: The phone system is back up and running again. Please feel free to call us at 616-784-2007. Thanks for your patience!


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Tyrone Twp. Branch Closed

Wednesday, February 19th, 2014

Due to a building issue, the Tyrone Township Branch will be closed until further notice. We apologize for any inconvenience this may cause.

UPDATE: The branch is planning to reopen Friday, February 21 for normal hours (1:00–5:00 PM). Thanks for your patience!


Tyrone Township Branch

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Sand Lake Branch Temporarily Closed

Wednesday, February 5th, 2014

UPDATE: The Sand Lake/Nelson Township Branch has reopened for business. DTE has been on site and given the all clear for patrons and staff to re-enter the building.

The Sand Lake / Nelson Township Branch is temporarily closed due to a reported gas smell. They will remain closed as the gas company investigates. We apologize for any inconvenience but we want to make sure our employees and customers are safe.

Sand Lake Branch

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Thursday, January 30th, 2014

Due to increasingly hazardous weather conditions, KDL’s Spencer Township branch will close today at 5:30 PM and the Tyrone Township branch will close at 6:00 PM. We apologize for the inconvenience and wish all of our staff and customers safe travels if necessary this evening.

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Byron Twp. Branch Closed Due to Power Outage

Thursday, January 30th, 2014

The Byron Township Branch is currently closed due to a partial power outage. We apologize for any inconvenience and hope to re-open the branch when power is restored.

UPDATE: Power has been restored and the branch is now open. Thanks for your patience!

Byron Township Branch

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Sunday, December 22nd, 2013

Due to the icy road conditions, all Kent District Library branches will be closed today, December 22.

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KDL Open 12:00 – 5:00 PM Today

Friday, December 20th, 2013

Due to weather conditions, KDL’s hours on Friday, December 20 will be from 12:00 – 5:00 PM. All branches with open hours on Fridays will not open until noon.

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Caledonia, Spencer & Tyrone Branches Closing Early

Tuesday, December 10th, 2013

The Caledonia Township, Spencer Township and Tyrone Township branches will be closing at 5:00 PM tonight (Tuesday, December 10) due to the weather conditions. They plan to reopen for their usual Wednesday hours tomorrow. We apologize for any inconvenience this may cause.



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ALERT: Power Outage at Kentwood Branch

Tuesday, December 3rd, 2013

The Kentwood (Richard L. Root) branch is currently closed due to a power outage. We apologize for any inconvenience this may cause and hope to reopen soon.

UPDATE: Power has been restored and the branch has reopened. Thanks for your patience!



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Phone Service Issues

Tuesday, October 15th, 2013

UPDATE: All network issues have been resolved and our phones are working properly again. Thanks for your patience!

The KDL Service Center is currently experiencing network connection issues. Phone calls to our main customer service number (616-784-2007) may experience poor audio quality or may be disconnected. We apologize for any inconvenience this may cause and hope to have this issue resolved soon.


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