KDL Blog ‘Uncategorized’ Category

MeLCat Unavailable Wednesday, July 24

Tuesday, July 23rd, 2013

MeLCat, the service that allows KDL cardholders to request items from libraries around the state, will be unavailable starting at 1:00 PM Wednesday, July 24 to perform a software upgrade. Searching, placing requests, and renewing MeLCat items will not be possible during this time. We apologize for any inconvenience this may cause.

 


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KDL Top Ten – 7/5/2013

Friday, July 5th, 2013

See what everyone else is reading and watching! Click on the link to the KDL Top Ten List. These are 10 of the most checked-out items at KDL this week!

Top Ten Most Popular 7-5-2013

 


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Sand Lake Branch Closed – No Power

Monday, May 20th, 2013

The Sand Lake/Nelson Township Branch closed at 5:00 PM today due to a power outage. The branch is expected to resume regular hours tomorrow. We apologize for any inconvenience this may cause.


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ALERT: Power Outage at Kentwood Branch

Wednesday, April 3rd, 2013

The Kentwood branch is currently closed due to a power outage. They will reopen when the downed power line has been repaired. We apologize for any inconvenience this may cause and hope to reopen later this afternoon.

UPDATE: Power has been restored and the Kentwood branch has reopened. Thanks for your patience!

 


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Holiday Closing — Easter Sunday

Saturday, March 30th, 2013

All Kent District Library branches will be closed Sunday, March 31 for Easter. We will resume normal operating hours on Monday, April 1. For additional 2013 holiday closing information, please view our holiday closings page.

We appreciate your patronage and wish you a Happy Easter!

 

Happy Easter

 

 


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Holiday Closing — Christmas Eve & Day

Friday, December 21st, 2012

The Kent District Library will be closed for the Christmas holidays Monday & Tuesday, December 24–25. (Note that branches with Sunday hours will be OPEN on Sunday, December 23.) We will resume normal operating hours on Wednesday, December 26. For additional 2012 holiday closing information, please view our holiday closings page.

 

We appreciate your patronage and wish you Happy Holidays!

 

Happy Holidays


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Some Services Unavailable Tues. Nov. 13

Tuesday, November 13th, 2012

UPDATE: The database upgrade has been completed and all systems should be working properly again. Thanks for your patience!

 

On Tuesday, November 13, our patron database system will be upgraded. Unfortunately, this means that a host of our services will be unavailable during this “downtime.”

Library services that WILL NOT be available:

There is some good news! These services WILL still be available:

  • Browsing the “Encore” version of the online catalog. (The “classic catalog” will be unavailable, however.)
  • Checking out materials in the branches
  • Using library computers and accessing wireless Internet in the branches
  • Accessing online reference databases
  • Registering for programs by phone or online
  • Scheduled library programs will take place

We do not know how long the upgrade process will take, so plan on affected systems being unavailable for most of the day. We apologize for this inconvenience.

 


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Alert: Telephones Are Down At KDL

Thursday, October 25th, 2012

UPDATE: We’re back in business — the phones are working.

Those who call KDL’s main number — 616-784-2007 — currently hear a message that we are closed. Please note that the Service Center and all our branches are open during regular business hours today but the phones are not working. We’re working on it and will let you know when the problem is repaired. In the meantime, if you have a question that needs immediate attention, you can email us at contact@kdl.org. Thanks for your patience!


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MelCat Unavailable Tuesday, September 25

Monday, September 24th, 2012

UPDATE: The MeL Server is back up & running again. Thanks for your patience!

MeLCat, the service that allows KDL cardholders to request items from libraries around the state, will be unavailable starting at 11:00 AM Tuesday, September 25 to perform a software upgrade. Searching, placing requests, and renewing MeLCat items will not be possible during this time. We apologize for any inconvenience this may cause.

 


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Some Services Unavailable Thurs. Sep. 20

Wednesday, September 19th, 2012

UPDATE: The server replacement is complete and all services are available again. Thanks for your patience!

On Thursday morning, September 20, our computer server will be replaced. Unfortunately, this means that a host of our services will be unavailable during this “downtime.”

Library services that WILL NOT be available: 

There is some good news! These services WILL still be available:

  • Browsing the “Encore” version of the online catalog. (The “classic catalog” will be unavailable, however.)
  • Checking out materials in the branches
  • Using library computers and accessing wireless Internet in the branches
  • Accessing online reference databases
  • Registering for programs by phone or online
  • Scheduled library programs will take place

We have our fingers crossed that everything will be back up and running by noon! We apologize for this inconvenience.

 


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