It’s been just over a week since KDL launched our new exclusive catalog. As can be expected when you move over a million item records and hundreds of thousands of patron records, we’ve encountered a few glitches. Overall, things went well and we are exceptionally grateful for your patience and understanding as we work out some remaining challenges.
Please visit our brief tutorial page How to Use the New Library Catalog. Here you will find instructions on how to update your PIN number if you need to do so in order to access your account online.
If you’d previously bookmarked the library catalog in your web browser, please update your links to https://catalog.kdl.org.
Overdue fine payment will be available in the branches over this weekend. Unfortunately we cannot yet accept fine payments online, but hope to be able to do so by next week. If you have any questions about your library record regarding fines, please visit a KDL branch or call our Patron Services Department at 616-784-2007.
As of today, our Telephone Notification System is up and running. KDL offers telephone, email or SMS (text) notification options. These inform you of holds to pickup, items that will soon be due and need to be renewed or returned, and overdue notices. Your previous preference should have migrated to the new system. If you wish to receive notices via email, please visit a KDL branch or call our Patron Services Department at 616-784-2007.
If you wish to receive notices via SMS (text), you may set that up in the “My Account” function.
- To log into your account, click [My Account].
- Enter in your 14-digit library card number and your PIN. Your PIN will be the last four digits of the phone number associated with your account.
- You will be taken to your account. Click on SMS Notifications.
4. Click the Add New button and complete the information. Be sure to check all types of notification. “Label” can be the name of your phone, or whatever you’d like.
Please visit a KDL branch or call our Patron Services Department at 616-784-2007 if you have any questions about your account.
Thank you so much for your patience as we all learn something new together!
Posted by: Heidi