KDL Blog ‘Research & Computer Tips’ Category

KDL’s New Website Launching This Evening!

Tuesday, March 22nd, 2016

Don’t be alarmed when after 8:00 PM this evening, Tuesday, March 22, you visit www.kdl.org and see this loveliness!

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Rest assured, you won’t be lost! After this evening, this will be the new look for KDL’s information, ideas and excitement! Whether you are visiting from a desktop, tablet or phone, we hope you’ll like what you see!

KDL’s new mobile-friendly website features splashes of bright, cheerful colors set against a modern, elegant background. Significant topics are defined by a convenient color-coded navigation menu on the left side of the site. The menu is initially expanded displaying easy access to Events, eBooks & Downloads, Recommendations and information for Kids & Parents etc.

Additionally, note the prominent Search feature for the catalog and the site, the quick link to find KDL branches, and if you’re ever lost, there’s a live chat box with a lovely human on the other end who can help you during any of KDL’s open hours.

Stay tuned… We hope you enjoy this site when it launches, along with all the wonderful programs and services KDL has to offer!

 


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KDL Closing at Noon

Tuesday, March 1st, 2016

Due to increasingly hazardous travel conditions, all KDL locations will close at noon today, Tuesday, March 1. All afternoon and evening events are cancelled. Please remember that our digital collection is always available at www.kdl.org/downloads! Stay safe!


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KDL CLOSED UNTIL NOON

Thursday, February 25th, 2016

Due to hazardous road conditions KDL branches will remain closed until noon today (Thursday, Feb. 25). All morning programs are cancelled. Stay safe and we hope to see you later today.


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New Zinio Magazines Available

Tuesday, December 22nd, 2015

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Our Zinio digital magazine service now has even more of your favorite titles! We’ve added subscriptions to the following new magazines that you can download and enjoy for FREE on your computer or mobile device:

 

American Girl Magazine AppleMagazine Architectural Digest Billboard Magazine

High Five Mother Earth Living Seventeen Star Magazine

Click here to view a complete list of all titles offered through Zinio.

 

Happy Downloading!

 


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Study Rooms

Friday, November 20th, 2015

Need a secluded place to hit the books before that big exam? How about tweaking an upcoming presentation before showing it to a live audience? Perhaps you have a weekly tutoring session which requires some private space? All of these tasks and more can be accomplished in the study rooms housed at many KDL branches!

Studying at the Kentwood Library Besides our welcoming large spaces, where we shelve the collection and offer circulation and reference services, 15 of KDL’s 18 branches also offer some sort of study rooms or quiet reading areas. These free rooms are excellent places for individuals or small groups to accomplish whatever it is that needs doing. One patron even commented that “studying and writing in coffee shops can be distracting and costly. I have loved using the private study rooms available at … KDL because they are free, secure, and quiet.”

So feel free to stop in, talk to one of our staff members, get a room and get busy!


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Reminder: Suspension of MeLCat InterLibrary Loan Nov. 18-Dec. 12

Thursday, November 12th, 2015

Update: Please visit our Dec. 17, 2015 post about MeLCat for more updated information.

Please remember that beginning Wednesday, November 18, no new MeLCat requests can be placed. Incoming and outgoing materials will continue to be processed, and currently checked out materials can still be renewed and managed using My MeLCat. From Wednesday, December 2 through December 11, MeLCat items will not be processed. Full MeLCat services are expected to resume on Saturday, December 12. For more information, please visit the MeLCat Server Migration FAQ for Patrons.

If you have items that KDL does not own and you wish to request them from other libraries via MelCat, please do so before next Wednesday.

If between November 18 to December 12, you find you need an item which KDL does not own, there are neighboring libraries able to assist KDL customers.

This link offers a directory to Lakeland Library Cooperative Member Libraries. These libraries will honor KDL library cards. However, holds are not allowed and patrons must return material to the library where it was checked out.

Grand Rapids Public Library, KDL cardholders can:

  • Check out materials and place holds on GRPL owned material.
  • Holds must be picked up at a GRPL location.
  • Patrons may return to KDL but items are not checked in for 5-10 days.
  • Can search in MelCat, but may not place requests.

 Grand Rapids Community College Library

  • KDL cardholders can get a free community guest card to check out AV, books and magazines.
  • Must have driver’s license/picture ID with current address.
  • Can search in MelCat, but may not place requests.

 Davenport University Libraries

  • Offers a free community card to check out books, no magazines.
  • Must have driver’s license/picture ID with current address.
  • Not listed in MelCat.

As always, please visit your local KDL branch or call our friendly Patron Services Department at 616-784-2007 for assistance.


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Our New Catalog Has a Mobile App!

Wednesday, October 28th, 2015
BookMyne - iOSBookMyne - AndroidIntroducing BookMyne — your one-stop spot for all your library needs! Search for your next favorite, renew items, put materials on hold, check your fines, manage your account and view booklists for suggestions — all with one free app. BookMyne, the mobile-friendly version of our new catalog, is downloadable on both Android and iOS* platforms.

(*If you’re using an iPad, make sure that you aren’t limiting your search to iPad Only apps. BookMyne is an iPhone app so you’ll need to allow iPhone apps to display in order to find BookMyne in an App Store search.)

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MeLCat Now Available for Interlibrary Loan

Friday, October 2nd, 2015

Update: Please visit our Dec. 17, 2015 post about MeLCat for more updated information.

For this last segment of our migration to our new KDL catalog, we have good news and bad news.MeL_logo_color_188466_7

The Good News:  As promised, KDL’s participation in the statewide resource sharing system, MelCat, was reinstated on October 1. MeLCat makes nearly 46 million items accessible to cardholders of the 442 participating public, academic and school libraries. If you did not find a title you are looking for in the KDL catalog, you will be prompted to Continue Search in MeLCat.

  • KDL cardholders may request up to 50 print items using MeLCat, but not audio or video material.
  • Delivery to your KDL branch will average about one week.
  • You may only request items that are currently on the shelf at participating MeLCat libraries. You cannot place a hold on checked out material.
  • Non-KDL Cardholders must use their home library to access MeLCat services.
  • Cardholders may check on the status of MeLCat requests and renew MeLCat material that is not yet due by accessing My MelCat. If a MeLCat item is overdue, KDL staff may renew it at their discretion. Please check at your branch, or call 616-784-2007.

MyMeLCat

The Bad News:  After our migration to the new KDL catalog was well underway, we learned that the MeLCat servers are moving to a new environment, resulting in a temporary disruption of interlibrary loan services.

  • Beginning Wednesday, November 18, no new MeLCat requests can be placed. Incoming and outgoing materials will continue to be processed, and currently checked out materials can still be renewed and managed using My MeLCat.
  • From Wednesday, December 2 through December 11, MeLCat items will not be processed.
  • Full MeLCat services are expected to resume on Saturday, December 12.

We understand that this will be a hardship for our customers, especially our homeschool families and we deeply regret any inconvenience this may cause. We were very disheartened to learn of MeLCat’s downtime after our customers have already endured so much time without access to interlibrary loan services! With this advance notice, we hope to help you plan accordingly. As always, please visit your local KDL branch or call our friendly Patron Services Department at 616-784-2007 for assistance.

 


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Progress Report on KDL’s New Catalog

Friday, September 25th, 2015

It’s been just over a week since KDL launched our new exclusive catalog. As can be expected when you move over a million item records and hundreds of thousands of patron records, we’ve encountered a few glitches. Overall, things went well and we are exceptionally grateful for your patience and understanding as we work out some remaining challenges.

Please visit our brief tutorial page How to Use the New Library Catalog. Here you will find instructions on how to update your PIN number if you need to do so in order to access your account online.

If you’d previously bookmarked the library catalog in your web browser, please update your links to https://catalog.kdl.org.

Overdue fine payment will be available in the branches over this weekend. Unfortunately we cannot yet accept fine payments online, but hope to be able to do so by next week. If you have any questions about your library record regarding fines, please visit a KDL branch or call our Patron Services Department at 616-784-2007.

As of today, our Telephone Notification System is up and running. KDL offers telephone, email or SMS (text) notification options. These inform you of holds to pickup, items that will soon be due and need to be renewed or returned, and overdue notices. Your previous preference should have migrated to the new system. If you wish to receive notices via email, please visit a KDL branch or call our Patron Services Department at 616-784-2007.

If you wish to receive notices via SMS (text), you may set that up in the “My Account” function.

  1. To log into your account, click [My Account].
  2. Enter in your 14-digit library card number and your PIN. Your PIN will be the last four digits of the phone number associated with your account.
  3. You will be taken to your account. Click on SMS Notifications.

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   4.  Click the Add New button and complete the information. Be sure to check all types of notification. “Label” can be the name of your phone, or whatever you’d like.

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Please visit a KDL branch or call our Patron Services Department at 616-784-2007 if you have any questions about your account.

Thank you so much for your patience as we all learn something new together!


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Computer Basics: Where’s My Stuff class canceled

Tuesday, September 22nd, 2015

Today’s 4 p.m. class “Computer Basics: Where’s My Stuff?” at the Service Center has been canceled. We apologize for any inconvenience.


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