Although we try to accommodate our public computer users the best we can, you may find yourself occasionally waiting for a computer at your local library. Now KDL is making it easier and faster for you to get your turn at the keyboard. Over the past few months, we have been installing CybraryQ, a program that brings order to the high traffic computer areas at many KDL branches.
How does it work?
By allowing you to get into a virtual “line” when all computers are in use, CybraryQ keeps track of waiting patrons and announces who is up next when a machine becomes available. This eliminates potential confusion or “line cutting.”
How do I use it?
If you see that all machines are in use, simply go to the signup or “queue” station and enter a name to identify yourself on the list. You will also need to enter your barcode, which can be found on your library card. Then wait until your name comes up, go to the available computer and start surfing!
Where can I use CybraryQ?
You’ll find this program currently being used in nine KDL branches: Byron Township, Cascade Township, Gaines Township, East Grand Rapids, Grandville, Plainfield, Krause Memorial, Walker and Wyoming. Look for CybraryQ in the Kentwood branch soon.
Posted by: Shannon