KDL customers checked out over 6.7 million books, DVDs, CD, magazines and video games during 2011. And what checks out must check in!
Here’s what you see:
Here’s what we see:
Thanks to automatic check-in stations, staff at KDL’s six largest branches (Cascade Township, East Grand Rapids, Grandville, Kentwood, Plainfield Township and Wyoming) get a little well-deserved help. Gone are the days when staff hand-scanned thousands of items individually every day. Now we pull items out of the book drop, sort them onto carts, print a report of what to put aside for other customers’ holds and voila! Everything else is ready to shelve!
Sure, this is awesome for staff, but what’s in it for you? Automatic check-in gets materials back on the shelves faster. You don’t wait quite as long for that new hot novel, film release or chart-topping CD. Also, once you return items via an automatic check-in book drop, overdue fines show up on your account immediately. You can pay them quickly and never think about them again. Finally, movie lovers who ride right on the line of the 15 DVD maximum can return a few DVDs and immediately check out more.
Sounds like a win-win situation!
Posted by: Heidi