Some Services Unavailable Tues. Nov. 13

UPDATE: The database upgrade has been completed and all systems should be working properly again. Thanks for your patience!


On Tuesday, November 13, our patron database system will be upgraded. Unfortunately, this means that a host of our services will be unavailable during this “downtime.”

Library services that WILL NOT be available:

There is some good news! These services WILL still be available:

  • Browsing the “Encore” version of the online catalog. (The “classic catalog” will be unavailable, however.)
  • Checking out materials in the branches
  • Using library computers and accessing wireless Internet in the branches
  • Accessing online reference databases
  • Registering for programs by phone or online
  • Scheduled library programs will take place

We do not know how long the upgrade process will take, so plan on affected systems being unavailable for most of the day. We apologize for this inconvenience.


Written by Sheri


Sheri is the Kent District Library ILS & Electronic Resources Coordinator. She loves KDL’s eBook collection and her NOOK because they allow her to fit a whole stack of books in her purse to take with her wherever she goes.

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One Response to “Some Services Unavailable Tues. Nov. 13”

  1. DianeC Says:

    Using the KDL catalog is so second nature it’s hard to stop, in spite of your very nice notice and reminders from staff. I just couldn’t figure out why I couldn’t place a hold this morning!! 🙂 Hope things go very well and looking forward to the upgrade! I “stop by” tomorrow!