PIN Number Required at Self Check-Out

Beginning January 14, we will require patrons to enter their PIN number when checking out materials at our self check-out stations in addition to using their library card. This policy will add additional privacy and protection if someone’s library card is lost or stolen.

Your PIN (Personal Identification Number) is a unique four-digit code needed to access a number of library services, including your online library account information. The PIN you are originally assigned is the last four digits of your telephone number; however, you can update your PIN at any time through your online account.

If you cannot recall your PIN and you have signed up for email alerts, you can use the “Forget Your PIN?” feature to choose a new one. You can also contact your local branch or our Patron Services Department (616-784-2007 or contact@kdl.org) and a staff member can assist you.

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Written by Katie

Katie

Katie is a Communications Assistant and helps spread the word about all the amazing things taking place at KDL. She loves her job so much that she returned to it following a four-year stint as a stay-at-home mom!


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