We want to know what YOU think…

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At the Kent District Library, it’s our goal to provide you with the best in ideas, information, and excitement!  From our wide selection of books, movies, music and more, to our year-round programs and events, we strive to deliver the best in library services.  But we want to make sure that your voice is heard!  Let us know what you think by dropping us a comment in our new KDL Blog.  For every KDL blog post created, from the latest KDL news in the “KDL News” section, to the newest books, movies, and music in our “Book & More Blog“, you can post comments directly to the blog post to let us know what you think.  We want to hear from you!

So what are you waiting for?  Let us know what you think; post a comment today!  (See comment form below)

 

 

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12 Responses to “We want to know what YOU think…”

  1. Jill Says:

    I LOVE the new site – I also love that I can order books online to be delivered at my local branch, and that I can pay my fees online. In fact, anything you can do to enhance the online experience of users is a move in the absolute right direction, in my opinion. Keep up the good work, guys, you’re doing awesome.

  2. Josh Says:

    I agree with Jill 100%! I love the new site, and love the new system for ordering books to my local branch. It’s so much easier to search for a book in the system and have it ordered to my local branch.

  3. Linda Says:

    Totally love the ‘Whats Next’ search for book series ! I could never find them on the internet – even the author sites. Keep up the march with new technology, it’s awsome.

  4. Libby Says:

    Great new site. Easy to navigate. It’s so much better than the old one. Keep up the good work.

  5. Mary Says:

    I love the libary in many many ways. However, I think the library’s audio visual materials such as DVD’s and music should be FREE only to people under 18 years of age, those with Medicare cards, those over 65, or people with a bridge card. Patrons that don’t want to show any of this documentation should pay the 1.00 rental fee, or maybe only 50 cents, but they should pay something. DVD rental is getting more expensive at retailers and the 1.00 fee that the library had was still a bargain. Shortly after the fees were dropped and the state talked about lowering funding for libraries and everyone screamed in an uproar. I think the library should do all it can to help bring in revenues so the library remains open longer hours and seven days a week, rather than offer videos and music for free to patrons that don’t need to recieve this priveledge for free. I have rented many videos and DVD’s from the library and found that people don’t care for them well. They have food on them or are scratched. The library has to have funds to replace these materials more often then books, as they are not as durable.
    I think the libary is missing the mark on ADULT crafts. Programs at libraries for knitting or holiday crafts would be well received by adults from housewives to seniors.
    I like the new food vendor at Wyoming as they have reasonably priced snacks that make it more accessible to all. I do wish the parking lot back door was accessible as I don’t have a handicapped sticker but I do have health problems that make carrying books that far to the parking lot painful.

  6. Wendy Says:

    Great website and services, however, I’d like an adult newsletter/rss feed so I can put you on my homepage.

  7. Irene Says:

    Although I love the access to free DVDs, I too think that the library should not offer them for free. I believe that a library should be accessible to all, for the purpose of education, not entertainment. This is may be a good opportunity for an income source. Why raise our taxes? In response to the library being open 7 days a week, that’s ridiculous. Librarians should have time off too. If you can’t make it to the library during the open days, with all the flexibility they offer in the hours open, there is a problem. But it is not the library’s.

  8. Debbie Says:

    I love the new site as well! I also think that it would be fine to charge a small fee for DVDs that are for ENTERTAINMENT. I think that the educational ones should remain FREE.

    A concern I have about the DVDs, though, is that ANY PATRON, even a seven-year-old, is able to check out ANY DVD, even those that are rated R. I recently tried to get a card for my son with a video restriction on it, like we used to be able to do, and I was told that I could not restrict his access to DVDs in any way through his card. I want a restriction because there is a $1 per day fine for late DVDs, so I want to know when one is out by only checking them out on my card and I do want to protect my kids from “adult” content. That’s part of my job as a parent.

    Because there is now self-checkout, I think that it is even more important for KDL to partner with parents to help protect our kids from exposure to very violent and sexually explicit material. After all, that’s why there are filters and monitoring on the internet access that is available to our children at the library.

    I called the KDL headquarters to discuss this with the director, and was told by her that it was a conscious decision by KDL to allow free access and not to “descriminate against patrons based on their age.”
    I agree that it is the parents’ responsibility to monitor their children, but I do expect that the library will be a help and not a hindrance. When the library fills up after school with kids without their parents, it would be quite easy for any of them to self-check-out a “Restricted” movie. Unless their parent searches their jackets and backpacks thoroughly before they get home, the parent may never know what is brought home unless he/she checks the child’s library record online EVERY DAY. I don’t think it’s reasonable to expect a parent to have to do this. I was also told that the only way to restrict DVD access was to not let my child have a library card at all. Again, this not seem like a reasonable or desireable solution.

    It would be so easy for KDL to electronically restrict R rated titles on children’s cards, just like they can restrict the use of reference materials. It is possible, they have just chosen not to do it. I’m not looking for KDL to DO my parenting for me, but to ALLOW me to protect my children while also allowing them the great experience of having their own library card. We used to be able to do both and I think that it is in the best interest of our children and the community at large for parents to regain that control where minor children are concerned.

  9. Pepper Says:

    The new site is so easy to navigate and nice looking, too. Great! My favorite feature is “What’s Next” because I really enjoy reading books in a series and this makes it SO easy to click on the next book in line and place a hold.

    That’s another thing I really like – the ability to have a book from anywhere in the system sent to me via my local branch. Couldn’t be more convenient and SUCH a time saver.
    My only suggestion is to have more than one checkout for holds. At my branch (Cascade), people who are just checking out books often use the one and only hold station, reducing the convenience for those of us who use holds extensively. Maybe put the hold station at the end of the row so it isn’t the first one people see?

    I agree with Mary that ADULT CRAFT programs would be a wonderful addition.

    Debbie’s comment about parental restrictions on kid’s card is a good one. I’m a grandma, but I’d feel lots more comfortable knowing that children are protected from some of the influences in DVDs.

    My final point has to do with the lifting of the fee on DVDs and CDs – HALLELUJAH!!!! I think it was fantastic that all the branches went to that, and not just Main. I have checked many more out since this happened, because I don’t worry about spending money on something I may not enjoy, but if I do, I go buy it after “auditioning” it at the library. Thank you SO much for this! A suggestion for those who want to pay for theirs – make a donation to the library.

    The library system just keeps getting better and better. Keep up the good work!

  10. admin Says:

    Wow — thanks for all of the feedback so far! It’s great to hear your thoughts regardign some of our current practices and procedures. It sounds like many of you have strong feelings regarding our elimination of fees on CD’s and DVD’s; we certainly appreciate hearing these viewpoints. As with most things here at KDL, we continually review our practices and make any necessary changes in order to create the best library experience possible for our patrons. The most important thing you can do is to continually provide us with feedback indicating your thoughts on such matters.

    Regarding some of the other comments, we will certainly take your thoughts into consideration for future planning. However, if you have any questions or comments that you would like to have addressed immediately please contact us directly by calling one of our branch locations (http://www.kdl.org/branches), or by sending an email to the appropriate KDL team member (http://www.kdl.org/about/contact_us).

    Again, we appreciate all of your comments, both of praise and of criticism, and look forward to your continued feedback!

    Keep those comments coming!

  11. Diane Cutler Says:

    Here’s an idea to help you check out faster:

    Check to see if your reserve items come from KDL (yellow round stickers on the back) or from outside KDL (green round stickers on the back). If your books have all yellow round stickers, you can use any of the Express Check out machines. The yellow KDL stickered items have RFID tags which allow for faster check out; other libraries have not implemented RFID technology, so the barcodes must be scanned.

    Also, check to see if your branch has an Express Checkout in the Youth area. Often there are no lines for these machines.

    Hope that helps!

  12. Kathy Says:

    I did not know that there were no restrictions for R rated DVD’s. My children are not quite old enough for their own cards. I think this is unbelievable!!!! I would not want my child to be able to check out movies that are R rated. The library should definately be responsible. With the self check outs it is way too easy for children to get a hold of inappropiate material. I don’t think that restricting children from R rated videos is descriminating, I think as a society we need to protect our children. They have those ratings for a reason, they are not appropriate for children and we should restrict their access!!!!!